Refund Policy
At Amizhthu, we’re committed to making every customer happy with their purchase. If something isn’t right, our refund process is simple, transparent, and fair.
🛍️ Returns
- Eligibility — Items may be returned within 7 days of delivery.
- Condition — Products must be unused, unworn, and in original packaging with all tags intact.
- Non‑returnable items — Personalized items, perishable goods, digital downloads, and clearance items cannot be returned.
- Return request — Customers must submit a return request before sending items back.
💳 Refunds
- Inspection — Once your return is received, our team will inspect the item and notify you of approval or rejection.
- Processing time — Approved refunds are issued to the original payment method within 5–10 business days.
- Partial refunds — Items not returned in original condition may qualify for a partial refund.
🔄 Exchanges
- Defective or damaged items — We replace items if they arrive damaged or defective. Customers must provide photos of the issue.
- Size or style changes — Exchanges are allowed based on stock availability.
- Exchange request — Customers must contact support before sending items for exchange.
🚚 Return Shipping
- Customer responsibility — Return shipping costs are paid by the customer unless the item is defective or incorrect.
- Tracking recommended — Use a trackable shipping service to ensure safe delivery of returned items.
📩 Contact Us
For questions about refunds or returns, reach out to our support team: Email: amizhthu.com@gmail.com